The shutdown

What happened to ItsDeductible (and what to use now)

ItsDeductible shut down on October 21, 2025 after about two decades. Here is the dated record, what Intuit replaced it with, and how to value donations now.

Ian MacCallum9 min read

ItsDeductible is gone. Intuit discontinued it on October 21, 2025, after roughly two decades. An archived capture of its App Store listing from June 2025 showed 4.8 stars from roughly 20,200 ratings on the iPhone alone. The website now redirects, the iPhone app has been removed from the App Store, and there is no version of the product still running anywhere.

If you are here because January arrived and the app you have used every year is missing, this page has three things for you: what actually happened and when, whether your old donation history is recoverable (it usually is), and how to value and document donations now that the tool that did it for you is gone.

What actually happened, with dates

The dates matter, because the reason so many people were caught out is buried in them.

DateWhat happened
July 14, 2003Intuit acquires Income Dynamics, the Omaha company that built ItsDeductible. The valuation product traces back further, to a printed used-clothing valuation book.
2007The product becomes free to everyone and web-only. It had cost between $19.95 and $29.95 a year before that.
November 14, 2013The iPhone app launches. An archived capture of its App Store listing from June 2025 shows 4.8 stars from roughly 20,200 ratings.
May to July 2022Intuit announces the product will be discontinued, then reverses after a large public backlash: "We heard your feedback on ItsDeductible and we listened."
September 2, 2025The banner promising the service would continue is still on the product page in the last archived capture of it.
By September 6, 2025The same page instead reads that ItsDeductible "isn't available after 10/21/25. Download your data on the web to use when filing your taxes."
October 21, 2025The service goes offline. Exports of tax years 2021 through 2025 stop being available from the product.
Since mid-November 2025The ItsDeductible URL is a redirect, and the iPhone listing has been removed from the App Store.

Sit with the September gap for a second. In 2022 Intuit announced the same shutdown, met a wall of complaints, and publicly reversed. That reversal notice stayed on the product page for three years. The last archived capture of it is September 2, 2025. Four days later the page instead carried a shutdown notice with a six-week fuse, mostly during a period when nobody thinks about charitable donations.

That is not a conspiracy, it is just how software companies retire products. It is worth writing down anyway, because it is the entire argument for keeping tax records somewhere a company cannot switch off. We have written more about that, with the archived sources, on the DeductiBee vs ItsDeductible page.

What Intuit replaced it with

Not nothing, but not the same thing either. TurboTax Online now has a fair market valuation tool built into the donations section. You reach it by entering a charity under Deductions and credits, checking the box for items, then selecting the link labeled "Help me value my donations." It offers two condition options, described as excellent or like new and fair or used, and it will group identical items donated to the same charity on the same date. Intuit's own support article for it, updated March 13, 2026, states plainly that this is a fair market value tool within TurboTax rather than a return of ItsDeductible.

Four things it does not do:

  • It only exists inside TurboTax at filing time. There is no year-round capture, so the bags you dropped off in March are still reconstructed from memory in April.
  • It is locked to TurboTax. If you moved to H&R Block, FreeTaxUSA, or a human preparer, it is not available to you at all.
  • It holds no photos and no evidence trail. It produces a number for the return you are filing right now, not a record you can show later.
  • It does not carry your history forward. ItsDeductible kept several years of donations in one place; a valuation tool inside this year's return does not.

For a lot of people that gap is the whole problem. The habit ItsDeductible built was logging a donation the day you made it, all year, and arriving at filing season with the work already done. A calculator inside the return does not rebuild that habit.

Is my old donation history gone?

Probably not. Exports stopped being available from the product itself on October 21, 2025, but the data sits in your Intuit account, and Intuit will send you a copy if you ask. Sign in to your Intuit account, go to Data privacy, and select Download to submit a data request. Intuit's support article on managing your personal data states that requests can take up to 15 days depending on how much data is involved. People who have done it recently report it arriving sooner.

What comes back is a ZIP file, and your donation history is a spreadsheet inside it. We walk the whole process, including what the file looks like and what to do with it, in Missed the October 21 deadline? How to get your ItsDeductible data back.

How to value donations now, without the tool

This is the part people are most nervous about, and it is worth understanding rather than outsourcing entirely, because the standard is not complicated. The IRS defines fair market value as the price the property would sell for on the open market: the price agreed between a willing buyer and a willing seller, with neither being required to act and both having reasonable knowledge of the relevant facts.

For used clothing and household goods, Publication 561 is direct about what that means in practice. It notes that used clothing and other personal items are usually worth far less than the price you paid for them, and that the price buyers of used items actually pay in consignment or thrift shops is an indication of the value. That is the whole method: not what it cost you, not what it would cost to replace, but what a thrift shop would realistically get for it in the condition it is in.

There is also a condition floor. Publication 526 states that you cannot take a deduction for clothing or household items unless they are in good used condition or better. The narrow exception is an item you deduct more than $500 for, supported by a qualified appraisal and Form 8283 Section B. In plain terms: the bag of worn-out clothes is not a deduction, and no valuation tool changes that.

DeductiBee exists to do that work per item, with the source shown next to each range. You can try it in a browser with no account and no install: the donation value calculator and the per-category donation value guide both run on the same dataset the app uses. Start with clothing or furniture if you want to see the shape of it.

What records you need to keep now that nothing is keeping them for you

ItsDeductible quietly did double duty: it valued things, and it was the record that you gave them. Losing it means the second job comes back to you. The thresholds worth knowing:

  • $250 or more, in one contribution: you generally need a contemporaneous written acknowledgment from the organization. A drop-box slip with nothing on it does not meet that standard.
  • More than $500 in total non-cash contributions for the year: Form 8283 generally comes into it, and Section A asks for the date you acquired each item, how you acquired it, and what it cost you.
  • More than $5,000 for one item or a group of similar items: Section B and a qualified appraisal generally apply.

None of that is new, but the tool was absorbing it for you. Our Form 8283 guide and the receipts and substantiation guide cover both in detail with the source text linked.

What to use instead

Honestly, it depends on how you donate. Four reasonable answers:

  1. If you donate once a year and file with TurboTax Online, the built-in valuation tool may genuinely be enough. It is free, it is already there, and it is the lowest-effort path.
  2. If you donate a few times a year and like control, a spreadsheet plus a published valuation guide works, as long as you accept that finding a defensible value per item is now your job. We wrote up what you actually give up going manual.
  3. If you want a like-for-like successor on any device, there are hosted web trackers built specifically for people leaving ItsDeductible. We compare the main ones honestly, including where they beat us.
  4. If you donate all year, in bags, and want the records to outlive any company: that is what DeductiBee is for.

What DeductiBee is

DeductiBee is a native iPhone app for tracking non-cash charitable donations year-round. It values items from a fair market value dataset with the source shown next to every range, keeps photos with each item, and produces a Form 8283 worksheet, a CSV, a TXF file, and a manual-entry summary you can type straight into TurboTax Online at filing time. It imports both the CSV exports people downloaded before the shutdown and the spreadsheet from an Intuit data request, free on every tier.

The structural difference from what you had: your records live on your iPhone, syncing only through your own private iCloud database, and raw CSV export is free forever, including after a subscription lapses. There is no server here to switch off. That is not a marketing line so much as an architecture choice made specifically because of what happened on October 21, 2025.

DeductiBee is targeting the App Store for November 2026. Until then, the calculator and the value guide are free to use in a browser, and pricing is published in full.

FAQ

Common questions

When exactly did ItsDeductible shut down?
October 21, 2025. The notice appeared on Intuit's product page between September 2 and September 6, 2025, telling users the service would not be available after 10/21/25 and to download their data before then. The site now redirects and the iPhone app has been removed from the App Store.
Why was ItsDeductible discontinued?
Intuit has not published a detailed reason for the 2025 shutdown. When it attempted the same thing in 2022, it said the tool was used by a limited number of customers and no longer met its user experience standards, then reversed the decision after public backlash. The 2025 shutdown went ahead.
Can I still get my ItsDeductible data?
Generally yes. Exports stopped being available from the product on October 21, 2025, but the data remains in your Intuit account. Sign in, go to Data privacy, and select Download to submit a data request. Intuit states requests can take up to 15 days depending on how much data is involved, and the history arrives as a spreadsheet inside a ZIP file.
Does TurboTax still value donated items?
Yes, but differently. TurboTax Online has a fair market valuation tool inside the donations section, reached by selecting "Help me value my donations" after entering a charity and choosing items. It offers excellent or like-new and fair or used values and groups identical items. Intuit states it is not a replacement for ItsDeductible, and it only works inside TurboTax at filing time.
Can TurboTax import my old ItsDeductible file?
No. TurboTax Online cannot import files at all, and the TXF import path exists only in TurboTax Desktop, under File then Import. Whatever you recover from Intuit, expect to enter the figures manually or hand them to your preparer.
How do I value donated clothing now?
The IRS standard is fair market value: what a willing buyer would pay a willing seller. Publication 561 notes that used clothing is usually worth far less than what you paid, and that the price paid in consignment or thrift shops is an indication of value. Publication 526 adds that clothing and household items generally must be in good used condition or better to be deductible at all.
Are ItsDeducted, DeductIt, and It's Deductible the same as ItsDeductible?
No. ItsDeductible, sometimes typed as It's Deductible or Its Deducible, was Intuit's product and is gone. ItsDeducted and DeductIt are separate, independent trackers launched after the shutdown, with names close enough to be found by people searching for the old one. None of them is affiliated with Intuit and none can log in to or recover your old account; your history comes back only through Intuit's own data request, and you then import the file into whichever tracker you pick.

Sources

  1. Publication 526, Charitable ContributionsIRS, IRS publication
  2. Publication 561 (rev. December 2025), Determining the Value of Donated Property, full textIRS, IRS publication
  3. Instructions for Form 8283IRS, IRS form
  4. Publication 1771, Charitable Contributions: Substantiation and Disclosure RequirementsIRS, IRS publication

Written by Ian MacCallum, founder of DeductiBee. This is general information about published rules, not tax advice, and most of the thresholds above have exceptions attached to them in the underlying publication. Confirm anything that affects a return with a qualified tax professional.

← Every post

Values with the source attached

DeductiBee applies a cited fair-market-value range to everything you donate, keeps the photo with the record, and exports a Form 8283 worksheet when you file.

DeductiBee on the App Store